Cenote Zaci

Welcome to Valladolid Yucatan!

Valladolid is a town that is transitioning, becoming a touristic, gastronomic, and cultural attraction. For us, every day, there is a new boutique, shop, restaurant, etc.

Each month, newcomers arrive to Valladolid Yucatan.

The population in Valladolid is mainly comprised of students who come to the universities, employees, and permanent residents who seek to establish themselves in this beautiful destination.

If you are a newcomer, you can explore its colorful streets, immerse yourself in the mysterious cenotes, or explore the impressive archaeological sites nearby. Valladolid is a vibrant town full of magic and smiles, but newcomers are soon wondering the most essential things about living here. For this reason, we made this small manual for newcomers.

Where is the CFE or electricity company in Valladolid Yucatan?

Suppose you have to pay your electricity bill in Valladolid, Yucatan. In that case, there is only one service office close to the market at the corner of Calle 30 and 35 of Colonia Santa Ana. 

Remember that electricity can be paid at any bank, pharmacy, or convenience store. 

You can also pay online, by direct debit, and even from your phone, as they have an App for your cell phone, which works wonderfully, but you need a Mexican credit or debit card.

Where can I contract or pay for the water service in Valladolid Yucatan?

Payment of your water bill is a process that takes time, as SAPAM (Water Supply and Sewerage System of the City of Valladolid) has an office with three windows to serve all its users.

This service is paid in person at the office in the white building at the corner of Calle 30 and 35 S / N. You can also pay at OXXO, as long as you have your bill and it has not expired.

Not a lot of people know you can pay  credit in advance, so you do not have to worry about these payments for some months at a time,

Where can I contract internet services in Valladolid Yucatan?

Valladolid has a reasonable variety of internet services both through cable, antennas, etc. We list the most popular below.


Telmex has limited service in Valladolid since it offers speeds only up to 10 Megabytes, but at the same time, it is one of the most reliable. Telmex offers you telephony and internet services charged in the same bill.The Telmex office in Valladolid is located downtown, on 41st Street (between 46 and 48), 217-A.  


Maya Cable is a local company based in Chetumal that offers speeds of up to 100  megabytes and an option of a package with cable television. Like the water company, Maya Cable only receives payments in their offices, which is sometimes tedious.Maya Cable services can be hired in the office at Calle 39 169 B, Colonia Militar, in Valladolid. 


There is no internet service more controversial than IZZI, on the one hand, they offer the broadest range of speeds, with packages of up to 200 megabytes, and includes cable and telephone service for very accessible prices. On the other hand, it continually fails, leaving you without internet for long periods during the day.If you want to hire this service, the IZZI offices are at Calle 39 X 34 Y 36 No.194, in the Center of Valladolid.